Privacy Policy

Effective Date: 27 February 2026

Tuetra is an idle-assets renting platform that helps people list items for rent and helps renters discover available assets nearby. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have.

1) Information We Collect

We collect only what is necessary to operate Tuetra and improve safety and trust.

Account Data: name, phone number, email, profile details (if provided).
Listing Data: asset details, photos, pricing, availability, and location area.
Rental Activity: requests, approvals, returns, reviews, and support messages.
Location Data: approximate location to show nearby assets (with your permission).
Device/Log Data: basic technical logs (e.g., browser/device type) for security and troubleshooting.

2) How We Use Information

To create and manage your account.
To enable listings, rentals, payments, and communication.
To provide notifications and important service updates.
To prevent fraud, abuse, and unauthorized access.
To improve product performance and user experience.

3) Sharing of Information

We do not sell your personal information. We may share limited information only when necessary:

With other users: information needed to complete a rental (e.g., listing details and agreed contact method).
With service providers: payment, hosting, analytics, and messaging providers under confidentiality obligations.
For legal reasons: if required by law or to protect users, Tuetra, and the public.

4) Data Retention

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account where applicable.

5) Security

We use reasonable administrative, technical, and organizational measures to protect your data. No system is 100% secure, so please use strong passwords and keep your login information private.

6) Your Choices

You can update your profile details in your account settings.
You can manage device permissions (e.g., location) in your phone or browser settings.
You can opt out of marketing messages where provided (service messages may still be sent).

7) Children

Tuetra is not intended for children. If you believe a child has provided personal information, contact us so we can take appropriate action.

8) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date and, where appropriate, notify you in the app or by email.

9) Contact

If you have questions about this Privacy Policy, contact us at:
Email: support@tuetra.com